Customer Service Information

INTRODUCING A FULLY INTEGRATED AND ADVANCED PEST MANAGEMENT PROVIDER.

Resolve Pest Control’s President and CEO, Todd White, is a graduate of Columbus State University in Columbus, Ga. Prior to starting Resolve Pest Control in May of 2008, he served as CFO to one of South’s fastest growing pest control companies. Before going into the pest control industry in 2003, Todd had been serving customers as an executive with Synovus Financial Corp for 13 years. “It has been my goal to change the face of pest, termite and wildlife management by providing customer service with a level of professionalism and accountability that is insurmountable.” Todd created the “Resolve Customer Covenant” that he, and his employees, strictly adhere to in an effort to make a lasting impression on each and every valued customer.

“We pledge to serve every customer with the highest levels of sincerity, courtesy, respect and gratitude delivered with unparalleled responsiveness, expertise and resolve. We are in business to create lasting relationships, and will strive to impact the communities we serve with the highest level of professionalism and integrity. We will offer the finest pest control services available, rendered by caring and knowledgeable employees who take 100 responsibility for meeting the needs of each customer.”

Resolve Pest Control is able to transact most business with our customers online. We can email proposals, statements, invoices, promotional items, related documents to customer account, etc. Plus we can be in constant and instantaneous communication with all our customers, i.e. schedule service, change an appointment, etc.

Web-based software enables a central server with centralized data, essential to running an efficient operation.
Web-based software enables anywhere, anytime access. Customers can log into their account from any computer. You can make appointments from your home, office or anywhere there is a computer.
No more waiting on the phone then being switched to the wrong person who wants to hear your story all over again.
No more phone tag!
Login and tell us what you need, we will answer within 30 minutes guaranteed.

At Resolve Pest Control “Responsive, Reliable, Resolve” is not just a slogan, it’s a promise!

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Testimonials

Bonnie P.

Many thanks Kacie. Resolve has to be the most efficient and courteous service company I’ve ever dealt with…..because of employees like you!

K. Fischer

I would highly recommend Resolve Pest Control to anyone. They provided some of the best customer service I’ve ever had all the way from owner to service technicians, not to mention the lowest price by far for termite control. I couldn’t have asked for a better experience than I received from them!!

Susan G. in Marietta, GA

They were great start to finish. Quick response from the owner Todd, who came out for the free inspection and estimate. Best price for the same service others offered.

Patricia A. in Ellenwood, GA

The technician came out and removed to large bee hives from my front lawn. He sprayyed the area 1st and then removed the hives. He said they had been there for a while, possible since no one ever disturbed the area. He said from this point on, we shouldn’t have anymore problems. I would recommend this company to anyone.

Terri C. in Fayetteville, GA

The service I received from both the owner and technician was exceptional. The owner listened to my needs and explained the appropriate services and prices. The prices were reasonable. The technician was timely, thorough and friendly walking me through all actions conducted. He was very considerate of my wood floors removing his shoes prior to completing service inside the home. I received the VIP treatment…very impressive!